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A lot more questions

Frequently Asked Questions

What age are the products suitable for?

We recommend our products for the kids from 1 year old till 8 years old. Although kids differ. Some of them could climb this furniture at the age of 10 months.

What is the processing time?

The processing time is usually 1-3 business days whatever you ordered. Please keep in mind we do not work on holidays and weekends. The production of the order and its delivery are different processes which have their own time.

What is the shipping time?

The delivery time is about 10-15 business days to deliver your package to the USA, to Europe - 10-12 business days. To Canada, Australia, New Zealand, Latin America and Asia - 15-25 business days. Please note that international delivery sometimes can take more time and there could be delays at customs especially on holidays.

Should I pay any custom fees or duties?

The items are shipped in big boxes with the weight 7-20 kg (depends on your order) so there can be customs duty and/or import tax. There are no customs fees if you are from the USA, the UK and Australia.

What if I provided the wrong address?

Please contact us at info@babystreetfun.com asap about this issue.

Are there any guarantees I will receive my order?

We take full responsibility for our products. We are ready to send you the replacement for free in case the product was damaged during the delivery or lost. If you have any questions or issues with the item please contact us!

Are returns and exchanges possible?

We are ready to send you the replacement for free in case the product was damaged during the delivery or lost. We do not make refunds and do not accept cancellations once the order is shipped. If you have any questions or issues with the item please contact us!

What if the product was damaged during the delivery?

We take full responsibility for our products. We are ready to send you the replacement for free in case the product was damaged during the delivery or lost. You can also contact the delivery service.